Your Trusted Managed Service Provider
Welcome to our corner of the technology world, where expertise meets dedication. With
over 40 years of experience in the technology industry and a solid 22 years in break/fix
solutions, we bring a wealth of knowledge and a legacy of excellence to our Managed
Service Provider (MSP) services.
Our Journey
Our story began four decades ago, when our founder, a passionate technology
enthusiast, set out to make a mark in the ever-evolving tech landscape. Over the years,
we have witnessed and adapted to the rapid advancements in technology, ensuring that
we stay at the forefront of innovation. Our extensive background in break/fix solutions
has equipped us with a deep understanding of the intricacies and challenges of
maintaining and repairing IT systems.
Why Choose Us
At our core, we believe in proactive management and seamless IT support. Transitioning from our strong roots in break/fix services, we have evolved into a fullfledged MSP, committed to delivering tailored solutions that meet the unique needs of each client. Our approach is built on:
- Experience and Expertise: With 40 years in technology and 22 years specifically in break/fix, we bring unparalleled expertise to the table. Our team consists of seasoned professionals who have seen and solved a myriad of IT challenges.
- Customer-Centric Approach: We prioritize our clients' needs, offering personalized solutions and dedicated support. Your success is our success. • Proactive Solutions: Moving beyond reactive fixes, we focus on proactive management, ensuring minimal downtime and optimal performance for your IT infrastructure.
- Comprehensive Services: From network management and cybersecurity to cloud solutions and IT consulting, we provide a wide range of services to cover all aspects of your technology needs.
Our Vision
We envision a future where businesses can focus on their core operations without
worrying about IT issues. Our mission is to be the backbone of your technology,
providing reliable, efficient, and forward-thinking solutions that drive your business
forward.
Meet Our Team
Our team is our greatest asset. Comprising technology veterans and innovative
thinkers, we are dedicated to continuous learning and improvement. Every member of
our team is committed to providing exceptional service and support, ensuring that your
technology works seamlessly, so you can achieve your business goals.
Our Mission
At IT Pros 365, our mission is to provide comprehensive and reliable IT solutions that empower small and medium-sized businesses (SMBs) to operate smoothly and securely. We specialize in remote maintenance and monitoring, endpoint detection and response, business continuity and disaster recovery, antivirus and anti-malware solutions, patch management, and endpoint automation.
Guided by our core values of honesty, integrity, professionalism, and a strong work ethic, we are dedicated to delivering exceptional service with a proactive approach. We leverage the latest technology to prevent issues before they arise and swiftly resolve any challenges that occur. Our commitment to hard work and building lasting relationships ensures that our clients can focus on their core operations, confident in the knowledge that their IT infrastructure is in expert hands.
Our long-term vision is to be a top-tier IT solutions provider, respected and known for delivering high-value services. We strive to foster long-term client relationships and partnerships, providing peace of mind and enabling growth through robust and secure IT management, while maintaining a stellar reputation in the industry.